It is essential to recognize that the increase in water and sewer rates is a crucial measure to ensure that the municipality can continue to offer reliable, high-quality water and sewer services to both residents and businesses. These rate adjustments will enable us to invest in vital infrastructure improvements, fulfill regulatory requirements, and support the long-term sustainability of our water and sewer systems.
Following the Council's approval of the proposed 2025 rate adjustments during the third and final reading on March 11th, these changes will take effect for the billing cycle commencing on June 1, 2025. We are committed to taking the necessary steps to maintain and enhance our community's essential services.
Class
2026
2027
2028
Residential, Tier 1, Annual
$725.00
$800.00
$850.00
Residential, Tier 2, Annual (default)
$800.00
$825.00
$850.00
Residential, Tier 3, Annual
$850.00
$850.00
$850.00
Residential, Tier 4, Annual
$925.00
$925.00
$850.00
Residential, added rental unit
$450.00
$500.00
$550.00
Multi Unit, Annual per Unit
$450.00
$500.00
$550.00
For residential property billing, a flat rate tier will be billed on June 1st and will account for that calendar year. Tier placements have been determined based on historical usage data from 2023. Going forward, all new property owners or new residential dwellings will automatically be placed in the average Tier #2.
Residents may set up Equalized Payments or other payment structures by contacting the Utility Department at 506-325-4615 or via email atutility@woodstocknb.ca.
Additionally, individuals receiving a water and sewer bill may qualify for our discount assistance program. Households with a total income of $53,000 or less can complete an application. Upon approval of eligibility, a 15% discount will be granted. Applications will be available for pick-up at Town Hall (244 Connell Street – Old NB Power Building) or the Payment Centre at Ayr Motor Centre (105 Connell Park Road) from April 1st to June 30th. Online applications can be completed via this link:https://woodstocknb.ca/applications. Completed applications can be submitted via email toutility@woodstocknb.caor delivered to Town Hall or the AMC Payment Centre. The household income threshold will be adjusted annually based on the Canadian Revenue Agency standards, and residents are required to submit a new application each year.
The billing process for commercial properties, bills will be issued semi-annually on March 1st and September 1st. Public Works will read meters in February and August, with payments for water and sewer bills due on the last day of March and the last day of September each year. Low consumption commercial properties will be billed at a flat rate (Tier 1), with staff conducting reviews and determinations as necessary.
Business metered water rates will be set at $5.88 per 1,000 imperial gallons or $1.55 per cubic meter. The sewer rate will include a minimum base rate of $162.50 semi-annually (or $325 annually) for usage up to 40,000 gallons. Higher consumption sewer users will be charged a metered rate based on consumption tiers: for 40,001 to 100,000 gallons, the rate will be $2.29 per 1,000 gallons (0.5038000/m3) ; for 100,001 to 1,000,000 gallons, $2.05 per 1,000 gallons (0.4510000/m3); and for usage over 1,000,000 gallons, $1.93 per 1,000 gallons (0.4246000m3).
Pay your Bill
Residents may set up Equalized Billing or other payment structures by contacting the Utility Department directly at 506-325-4615 or via emailutility@woodstocknb.ca
We offer several convenient payment options:
- E-transfer:receivables@town.woodstock.nb.ca - Online Banking: Set Town of Woodstock NB Water & Sewer up as aPayee, for a one-time withdrawalorreoccurring payments.If you need assistance call the Utility Department directly at 506-325-4615 or email utility@woodstocknb.ca - Telephone Banking - In-person by walk-in or over the phone, Debit/Credit payments, accepted include debit/interact, Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, UCB, contacting 506-325-4656, 506-325-4615, or 506-325-3993. - Service New Brunswick Online Payments: Scan the QR code on the bill stub for quick access. - Web eServices: Scan the QR code on your bill, locate your key code, follow the instructions for quick registration. - Payments by cheque or money order can be mailed 824 Main St. Woodstock E7M 2E8 or dropped off at Town Hall 244 Connell Street or the AYR Motor Centre or placed in our drop boxes located outside the main entrance of either location.
Do you qualify for a discount? Fill out the application form to see if you can save on your bill.
To ensure we have your current contact information, please send any updates toutility@woodstocknb.caor call 506-325-4615.
Water & Sewer Rates
It is essential to recognize that the increase in water and sewer rates is a crucial measure to ensure that the municipality can continue to offer reliable, high-quality water and sewer services to both residents and businesses. These rate adjustments will enable us to invest in vital infrastructure improvements, fulfill regulatory requirements, and support the long-term sustainability of our water and sewer systems.
Following the Council's approval of the proposed 2025 rate adjustments during the third and final reading on March 11th, these changes will take effect for the billing cycle commencing on June 1, 2025. We are committed to taking the necessary steps to maintain and enhance our community's essential services.
For residential property billing, a flat rate tier will be billed on June 1st and will account for that calendar year. Tier placements have been determined based on historical usage data from 2023. Going forward, all new property owners or new residential dwellings will automatically be placed in the average Tier #2.
Residents may set up Equalized Payments or other payment structures by contacting the Utility Department at 506-325-4615 or via email at utility@woodstocknb.ca.
Additionally, individuals receiving a water and sewer bill may qualify for our discount assistance program. Households with a total income of $53,000 or less can complete an application. Upon approval of eligibility, a 15% discount will be granted. Applications will be available for pick-up at Town Hall (244 Connell Street – Old NB Power Building) or the Payment Centre at Ayr Motor Centre (105 Connell Park Road) from April 1st to June 30th. Online applications can be completed via this link: https://woodstocknb.ca/applications. Completed applications can be submitted via email to utility@woodstocknb.ca or delivered to Town Hall or the AMC Payment Centre. The household income threshold will be adjusted annually based on the Canadian Revenue Agency standards, and residents are required to submit a new application each year.
The billing process for commercial properties, bills will be issued semi-annually on March 1st and September 1st. Public Works will read meters in February and August, with payments for water and sewer bills due on the last day of March and the last day of September each year. Low consumption commercial properties will be billed at a flat rate (Tier 1), with staff conducting reviews and determinations as necessary.
Business metered water rates will be set at $5.88 per 1,000 imperial gallons or $1.55 per cubic meter. The sewer rate will include a minimum base rate of $162.50 semi-annually (or $325 annually) for usage up to 40,000 gallons. Higher consumption sewer users will be charged a metered rate based on consumption tiers: for 40,001 to 100,000 gallons, the rate will be $2.29 per 1,000 gallons (0.5038000/m3) ; for 100,001 to 1,000,000 gallons, $2.05 per 1,000 gallons (0.4510000/m3); and for usage over 1,000,000 gallons, $1.93 per 1,000 gallons (0.4246000m3).
Pay your Bill
Residents may set up Equalized Billing or other payment structures by contacting the Utility Department directly at 506-325-4615 or via email utility@woodstocknb.ca
We offer several convenient payment options:
- E-transfer: receivables@town.woodstock.nb.ca
- Online Banking: Set Town of Woodstock NB Water & Sewer up as a Payee, for a one-time withdrawal or reoccurring payments. If you need assistance call the Utility Department directly at 506-325-4615 or email utility@woodstocknb.ca
- Telephone Banking
- In-person by walk-in or over the phone, Debit/Credit payments, accepted include debit/interact, Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, UCB, contacting 506-325-4656, 506-325-4615, or 506-325-3993.
- Service New Brunswick Online Payments: Scan the QR code on the bill stub for quick access.
- Web eServices: Scan the QR code on your bill, locate your key code, follow the instructions for quick registration.
- Payments by cheque or money order can be mailed 824 Main St. Woodstock E7M 2E8 or dropped off at Town Hall 244 Connell Street or the AYR Motor Centre or placed in our drop boxes located outside the main entrance of either location.
Do you qualify for a discount?
Fill out the application form to see if you can save on your bill.
To ensure we have your current contact information, please send any updates to utility@woodstocknb.ca or call 506-325-4615.